LTC requires encrypting email for sensitive data.   For specifics on what data require encryption, please see the article, Email Encryption.

When an LTC Employee encrypts an email to another LTC employee, it will appear with a large Office 365 logo, a link to Read the message and an attachment.  There will be an attachment even if the original sender did not attach a file.  IGNORE THE ATTACHMENT.  The attachment cannot be opened.    The image below shows what the email will look like:

Click Read the message.  A web browser window will open.  You may have to login using your Laker Login and then the email will appear.  You can then read the email and save the attachment(s) as needed.  The decrypted email will appear similar to this:

Other pertinent info:

  • Encrypted emails cannot be forwarded.  Note the CAUTION message indicates this.
  • Outlook on the Web automatically decrypts encrypted messages.

Other related articles:

Email Encryption

Sending Encrypted Email

Reading Encrypted Email for those not using LTC Email