This article describes in detail how to manage your email spam in the case you get a notification. There is very low chance that the spam is a false-positive. Most, if not all, spam you receive is in fact spam.


The below image is what the notification will look like, which will come in the form of an email.

  1. What the different buttons do
    • Clicking the link in the subject column allows you to see a preview of the email that was quarantined
    • Clicking the “your email quarantine” will take you to your default web browser to view all your quarantined messages.
    • Clicking the “Release” button will release it from quarantine. Making the actual email available in your inbox.

Related articles:

Email Subject Headers and Labels https://laniertech.freshdesk.com/en/support/solutions/articles/44001958293-email-subject-labels-and-headers