When logging in for the first time:
Choose at least ONE option:
(the preferred method is OKTA)
Choose Okta Verfy,
Then download the OKTA Verify App on your phone
this will display on the computer screen, use your phones camera to hover over the QR code, then click Open in Okta Verify.
Then the Welcome to OKTA Verify, click get started: 
Then the Account Added will appear so let you know your account has been set up.
Once set up and you try to log in you will get the prompt asking if you are trying to sign in. click Yes, Its' Me (if you recently logged in) IF you get this and you have not tried to sign into your account within the past 10 minutes do NOT click yes and immediately call the help desk at 770-533-7048 and report this issue.