There are two ways to listen to VoiceMail
WebEx
Phone
Check Voicemail using
-WebEx
there is a number on the voicemail icon (highlighted in green)
Click the icon
This shows the current voicemails. Click on the name Ex. Anthony Hardy
the blue dot beside the name means there is an unread voicemail.
Click the play button
Once you listen to the voice mail, you may choose to Delete it, by clicking the Delete (trashcan icon)
The voicemails will automatically delete after 180 days.
-the physical phone itself
When you receive a Voicemail
your phone will have a red light on the headset
Press the voicemail button on the phone to listen to the voicemail
you will has receive a email from msgs@broadcloudpbx.net
when you open the email you can see
the time the voicemail was received
who the call was from and their phone number
who the call was to
the length(duration) of the voicemail
*** There is no link in the email to listen to voicemail***
you have to use the phone or WebEx