Go to www.laniertech.edu
Click on Quick Links
Click My LTC - Faculty & Staff
Click on the Faculty and Staff Helpdesk Form
Click on the down arrow to the right of Request Type
Choose which option is best
IF you choose IT Assistance Request, you will see a notification:
IF you are an instructor AND can NOT have class due to a technical difficulty, call the number listed above.
Click Next:
You MUST complete the fields with the red asterisk next to it.
Select Campus, then Building and Lab/Office
THEN click the Next Button
click what type of device that is having the issue.
Then click the down arrow to the right of select one.
Depending on which option chosen, as to how the next screen will appear.
With most selections you will be asked to type in a description. Put as much information as possible so the HelpDesk can resolve any issues faster.
Click the Submit button.
You will then see a screen like below:
