The first time you log into Okta, you will be prompted to setup Multifactor Authentication (MFA).  This gives you account protection in addition to your username and password.   Typically, a smartphone is used for MFA via text message or with an app (like Okta Verify).  Once you have set up MFA, a hacker will have a much more difficult time getting into your account, even if they know your password.


Here are the basic steps to setting up your Okta MFA during your first login:

  • Login to Okta
  • You will be prompted to setup MFA.  There are three different methods of MFA, you must setup at least one.

  • Okta Verify is an app you download on your smart phone (Apple/Android). Okta Verify is the recommended method, as it allows you to verify your MFA login by responding to a notification on your phone instead having to enter a code. 
  • SMS and voice call authentication are also available. 
  • You will also be prompted to sign up for password recovery information (which is separate from MFA).  This allows you to reset your password without contacting the LTC HelpDesk.  Note: Password recovery via secondary email is considered insecure and will not work at Lanier Technical College.  We cannot remove the option from the Okta menus, but you cannot use this for password recovery.

  • When you see the Okta dashboard, you have completed the MFA sign process and are ready to use any available Okta applications.