Attended Transfer: when a call is transferred to someone and the person on the phone talks to the receiving end and lets them know they are transferring a call to them and all the information they know.


Answer a call

press the transfer button

    will show up as person transferring the call

dial the number

wait for someone to answer 

then press the transfer button again

    will show the original person calling number






Blind Transfer: when a call is transferred to another person and the sending person transfers and then hangs up once the transfer button is pressed.


Answer a call

press the transfer button

dial the number

press the transfer button again